Support of Discontinued Products
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Support

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Policy for Support of Discontinued Products

Janam offers service and support for discontinued Janam-manufactured products for five years after the date of discontinuation.  This is subject to the following restrictions:

  • Service and support for discontinued products is dependent on availability of parts, technology and/or processes needed in order to provide service and support of a product. Should these resources become obsolete, discontinued or unavailable, Janam may adjust this policy. 
  • When a product is discontinued, Premium and Premium Plus Plans are not available for sale or renewal.
Questions should be directed to:  janamcare@janam.com

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